Update/cancel Reservation

Changes to the reservation can not be made directly on the website. A customer who has placed an order and wishes to change it, will do so via e-mail or telephone directly by the following means:
Email: [email protected], phone for inquiries: 09-9520808 or *5411.
Some of the changes are subject to additional payment, depending on the company's price list from time to time.
 
Cancel reservation
Cancellation of a reservation in the regular season (September to June, except on holidays) up to 24 hours before arrival - no charge except for a cancellation fee of NIS 100 or 5% of the transaction value, whichever is lower.
A guest who cancels a holiday reservation less than 24 hours before the date of stay will be charged the full cost of the reservation.
 
During the peak seasons of July-August and holidays - up to 7 days before the date of accommodation without charge, except for a cancellation fee of NIS 100 or 5% of the transaction value, whichever is lower.
A guest who cancels a holiday booking less than 7 non-rest days before the date of accommodation, will be charged the full cost of the booking.
 
A charge for cancellation fees and / or booking costs in accordance with the above will be made by the company (or anyone on its behalf) using the credit card whose details were provided to the company by the guest, and the guest hereby gives his irrevocable consent to charge as above, subject to the above policy provisions.
 
Ways of cancellation
A refund for the canceled reservation will be subject to the provisions of the Consumer Protection Law and in one of the following ways:
 
  1. Orally, i.e. - by phone to the call center, numbered 09-9520808 or by dialing *5411 
  2. By registered mail to the Tamers Reservation Center at: Daniel Hotel Herzliya, Eli Landau 60, Herzliya Pituach.
  3. By e-mail at: [email protected]
  4. By facsimile to: 09-9528251
  5. On the Tamers website: www.tamareshotels.co.il
 
In the cancellation notice, the buyer will specify his name and ID number, and if the cancellation notice is delivered orally, he will also have to include an additional identification detail.